Developing and optimising our products and services
Developing and testing IT solutions
We reuse your personal data during the development and testing of our IT solutions. We do this to ensure quality and stability. Development and testing are carried out prior to putting systems into production, and information is reused according to needs that are strictly defined by our internal systems.
We process personal data only if it would be impossible or disproportionately difficult to achieve the purpose of the testing by using anonymous data or synthetic data. Access to the test environment and personal data is strictly controlled by DNB specialists.
We retain personal data used for the development and testing of our IT solutions for up to one year.
DNB Bank ASA Sweden branch is responsible for the processing of your personal data.
We may share your personal data with third parties, such as providers of data processing services, in order to carry out testing and development
The purpose of processing personal data is research, security, development and testing of the quality and stability of DNB’s IT solutions.
We have a legitimate interest for this processing of your personal data. Our legitimate interest is to ensure the quality and stability of our IT solutions.
At an overarching level, processing of personal data is necessary to meet statutory security requirements. This means that we are also obliged to carry out such testing to ensure proper deviation management, as well as to safeguard confidentiality, integrity and accessibility to ICT systems and data.
When we collect and process information about you, you have several rights under data protection rules and legislation.
This includes the right of access, the right to data portability, the right to rectification of any errors and the right of erasure, which means that we must, on our own initiative, delete information that is no longer necessary for the purpose of the processing. We will always consider any objections you may have to the processing of your personal data, and we will follow up when you opt out of direct marketing.
Read about how you can exercise your data protection rights in our privacy notice under ‘Your rights’.
- identification data
- contact details
- business relations
- relationship data
- demographic data
- financial data
- digital behaviour data
Business development and the improvement of products and services
We reuse your personal data to analyse how our customers use our services. We use these analyses to improve and develop products and services, as well as to identify potential demand for new products and services. Our customer analyses mainly consist of statistics, data from completed market segmentations and customer satisfaction evaluations. We then use the results of our analysis as a basis improving, replacing or developing new services, in order to meet the expectations and wish of you and other customers.
The development and validation of data models is mainly based on pseudonymised data in predefined data sets to conduct strategic, insight-based business operations.
Model development is a constant process and is intended to ensure good business development decisions.
We retain personal data used for the development and testing of our IT solutions for up to one year.
DNB Bank ASA Sweden branch is responsible for the processing of your personal data.
We may share your personal data with third parties, such as providers of data processing services, in order to carry out development.
The purpose of processing personal data is to improve and develop our products services. We have a legitimate interest for this processing of your personal data. Our legitimate interest is to develop, build, improve and build business models, systems, products and services to produce and deliver reports for our benefit, and to provide a high standard of service.
When we collect and process information about you, you have several rights under data protection rules and legislation.
This includes the right of access, the right to data portability, the right to rectification of any errors and the right of erasure, which means that we must, on our own initiative, delete information that is no longer necessary for the purpose of the processing. We will always consider any objections you may have to the processing of your personal data, and we will follow up when you opt out of direct marketing.
Read about how you can exercise your data protection rights in our privacy notice under ‘Your rights’.
- identification data
- contact details
- business relations
- relationship data
- demographic data
- financial data
- digital behaviour data